Senior Sales Executive
Dharmender Yadav
Professional Summary
Hotel sales professional with experience in regional sales, business development, corporate sales, travel trade, TMCs, EMCs and key account management. Currently with The Orchid Hotels (Kamat Group of Hotels), RSO Delhi, driving regional sales performance and developing business across North India. Experienced in client acquisition, relationship management, sales forecasting, pipeline management, commercial negotiations, market intelligence, reporting and cross-functional coordination. Earlier experience with IHCL – Ginger & Vivanta (Gujarat) and Taj Deccan Hyderabad.
Core Skills
Regional Sales Strategy, Corporate Sales, Travel Trade, TMC & EMC Business, MICE & Group Business, Key Account Management, Business Development, Lead Generation & Conversion, Client Relationship Management, Revenue & Room-Night Business, Sales Forecasting & Pipeline, Commercial Negotiation, Market…
Areas of Expertise
Customer Relationship Management, Communication & Presentation Skills, Negotiation & Closing Skills, Product / Service Knowledge, Prospecting & Lead Generation, Time Management & Organization, Problem-Solving & Conflict Resolution, Data Analysis & Reporting
Location
Haryana, India
Professional Experience
- 1The Orchid Hotels (Kamat Group of Hotels) — Senior Sales Executive, RSO Delhi (July 2025 – Present)Drive regional sales performance against monthly, quarterly and annual revenue targets across the North Region. • Manage and expand business across Uttar Pradesh, Madhya Pradesh, Punjab, Rajasthan and Uttarakhand through market visits and client engagement. • Identify, develop and convert new business across Corporate, Travel Trade, TMCs, Event Management Companies and key segments. • Build and nurture long-term relationships with strategic clients, travel partners, corporate accounts and distribution channels. • Prepare sales forecasts, business pipelines, market analyses and performance reports for senior management. • Monitor competitor activity, pricing and industry trends to support…
- 2IHCL – Ginger & Vivanta (Gujarat) — Sales Executive (July 2024 – July 2025)Conducted daily sales calls with Travel Agents, commercial houses, industrial organizations and professional associations. • Maintained systematic records of sales calls, room nights and business opportunities. • Developed client relationships and supported booking arrangements for individuals, groups and tours. • Managed mailing lists, promotional communication, client databases and property tours. • Handled guest relationship activities and supported sales initiatives for business growth. • Monitored sales performance and productivity on a daily, weekly and monthly basis. • Followed up on credit recoveries and assisted the Sales Manager with competitor activity and market intelligence.
- 3Taj Deccan Hyderabad — Industrial Trainee (July 2022 – November 2022)Handled customer complaints and assisted guests through phone and email communication. • Supported reservations, special accommodation requests and billing-related enquiries. • Maintained guest and operational records and participated in morning front-office meetings.
Education
- 1B.Sc. in Hospitality and Hotel AdministrationInstitute of Hotel Management (IHM), Mumbai
- 2HSCHaryana, October 2020
- 3SSCSuraj Sr. Sec. School, June 2017
Career Objective
To contribute to a growth-oriented hospitality organization in an Assistant Sales Manager or similar sales leadership role by leveraging experience in hotel sales, business development, client relationship management and regional market development while contributing to revenue and business objectives.