Marklet

Executive Virtual Assistant

Elaine Escobar

Contacts

Email[email protected]Copy address
WhatsApp+63 936 403 2424

About

I have 6 years of experience as an Executive Virtual Assistant for a US-based hotel sourcing platform, 5 years in customer service and technical support. I also have experience as an appointment setter for real estate and insurance. This background has strengthened my communication, sales, and organizational skills, enabling me to efficiently manage client support, scheduling, and various administrative tasks.

Skills and Expertise

  • Zoho CRM
  • FreshDesk
  • Stripe
  • QuickBooks
  • Follow Up Boss
  • BrightMLS
  • YouTrack
  • Email Management
  • Lead Generation
  • Google Apps
  • Microsoft Office Applications

Work Experience

  • Executive Virtual Assistant

    US-based Hotel Sourcing Platform

    October 2019 - March 2026Details
    • Provide demos to new or prospective clients.
    • Create and send invoices using QuickBooks, ensuring timely payment.
    • Consolidation of bank transactions
    • Customer support by resolving phone and email inquiries.
    • Contact hotels to obtain accurate contact details.
    • Communicate with hotel General Managers or Directors of Sales for updates or assistance as needed.
    • Conduct research and gather information from various websites and platforms.
    • Manage executives' calendars and coordinate meetings.
    • Test website functionality for bugs and report issues to the IT team.
    • Perform other tasks as assigned.

  • Appointment Setter

    Real Estate - Buyers / Renters

    August 2025 - April 2026

  • Customer Service / Tech Support Representative

    Quantrics Enterprise

    November 2016 - November 2019

  • Customer Service / Tech Support Representative

    Teleperformance PH

    March 2015 - August 2016

  • Customer Service / Tech Support Representative

    Teletech PH

    January 2014 - February 2015Details
    • Provide outstanding customer service and technical support by resolving phone inquiries from customers.
    • Navigating computer systems to gather info and effectively resolve the issue or queries which caused the customer to call
    • Offer products and additional services that are relevant to client needs and requests
    • Other duties as assigned