Social Work Professional
CHALTON NDERITU
Contacts
About
Dedicated Social Work professional with academic training and practical experience in healthcare social work, probation services, community engagement and humanitarian volunteering. Experienced in supporting individuals and families facing social, emotional and economic challenges through client engagement, social assessments, psychosocial support, follow-up and referrals to appropriate support services. Possesses strong interpersonal communication, client relationship management, problem-solving and administrative skills, with the ability to engage individuals from diverse social and cultural backgrounds. Additional competencies in customer service, client support, information management, documentation and community mobilisation. Demonstrates a strong commitment to social justice, human rights, safeguarding, confidentiality and improving access to essential services. Capable of working in multidisciplinary teams, managing client needs professionally and supporting organisational service delivery.
Dedicated to social justice, human rights, safeguarding, confidentiality and improving access to essential services.
Social Work and Human Services
- Social Work Practice and Community Development
- Case Management and Client Support
- Psychosocial Support and Basic Counselling
- Social Assessment and Client Follow-up
- Family and Community Support
- Vulnerable Population Assistance
- Rehabilitation and Social Reintegration
- Social Welfare and Referral Services
- Human Rights and Social Justice
- Community Outreach and Mobilisation
- Safeguarding and Confidentiality
Customer Service and Client Relations
- Customer Service and Client Support
- Client Relationship Management
- Customer Enquiries and Information Assistance
- Active Listening and Effective Communication
- Complaint Handling and Conflict Resolution
- Customer Needs Assessment
- Service Coordination and Follow-up
- Professional Telephone and Email Communication
- Client Records and Information Management
- Stakeholder Engagement
Administration and Programme Support
- Administrative Support
- Report Writing and Documentation
- Data Collection and Record Management
- Programme and Project Support
- Community Research
- Teamwork and Coordination
- Microsoft Office Applications
- Digital Data Collection and Reporting
Experience
- April 2025 – August 2025Details
Chwele Sub-County Hospital
Medical Social Work Intern · Bungoma County
- Supported patients and families experiencing social, emotional and economic challenges affecting their health and general welfare.
- Assisted in conducting social assessments to identify patients' needs, family circumstances and available support systems.
- Provided basic psychosocial support and helped patients access relevant healthcare and social support services.
- Participated in patient follow-up activities and supported continuity of care.
- Assisted in linking vulnerable patients with appropriate internal and external support services.
- Worked with healthcare professionals to address patient welfare concerns and improve service coordination.
- Maintained confidentiality and professional standards when handling patient information.
- Communicated with patients and family members professionally, demonstrating empathy, patience and respect.
- April 2025 – August 2025Details
Bungoma County Probation Office
Probation Office Intern
- Assisted probation officers in client case management, follow-up and rehabilitation activities.
- Participated in community and home visits to assess clients' living conditions and social circumstances.
- Supported the preparation of case-related reports and maintenance of client records.
- Assisted in monitoring clients and supporting their rehabilitation and reintegration into society.
- Engaged with clients and their families to understand their needs and circumstances.