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Norden Resident Experience

resident feedback questionnaire

NORDEN Resident Experience & Feedback

Dear Resident

Thank you for choosing Norden. We hope you enjoyed a comfortable and pleasant stay. Your feedback helps us improve our services and facilities. Kindly take a few minutes to rate your experience.

Resident Experience & Feedback Questionnaire

Please rate your experience across our facilities and services to help us improve.

How would you rate your welcome and reception experience?
Was check-in smooth and efficient?
Was your room ready and properly prepared upon arrival?
How would you rate the cleanliness of your bedroom?
Was the bed comfortable, with clean and fresh bedding?
Were the air conditioning, lighting and appliances functioning properly?
How would you rate the bathroom's cleanliness?
Were the toilet, shower and drainage functioning properly?
Was water supply and temperature satisfactory?
How would you rate the kitchen's cleanliness?
Were the appliances in good working condition?
How would you rate the cleanliness and comfort of the living area?
Was the Wi-Fi connection reliable?
How would you rate the overall housekeeping service?
Were your housekeeping requests attended to promptly?
How would you rate the professionalism of our staff?
Were staff members friendly and approachable?
How would you rate your overall interaction with the Resident Services Team?
Was the check-out process smooth and convenient?
Did you receive the necessary assistance before departure?
How would you rate your overall stay at Norden?
Would you stay at Norden again?
Would you recommend Norden to others?
Would you like our team to contact you regarding any feedback or concerns?

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