Claire brings calm and structure to a demanding schedule. Her discretion and follow-through make her an invaluable partner.
research and administrative professional
Logiledoye Tamilore Tofunmi
Contacts
About
Detail-oriented research and administrative professional with 4 years of experience in information research, documentation, records management, content review, and professional communication. Skilled in analysing complex information, identifying inconsistencies, following detailed guidelines, and preparing clear, structured reports. Strong analytical and problem-solving abilities, with an interest in evaluating AI-generated responses and improving the accuracy and quality of information.
Experienced in information research, document review, data analysis, content evaluation, and structured reporting.
- Microsoft 365
- Google Workspace
- Slack
- Notion
- AI productivity tools
Skills
- Information Research: Experienced in information research, documentation, and records management
- Content Evaluation: Skilled in reviewing complex information, identifying inaccuracies, and assessing response quality
- Critical Thinking: Strong understanding of research methods, critical thinking, and written communication
- Remote Work: Comfortable working remotely and meeting project deadlines
Languages
- EnglishFluent
- FrenchFluent
Experience
- 2022–2026Details
LAPO Microfinance Bank
Customer Support & Documentation Associate · Remote
- Reviewed customer documentation and financial records for accuracy and completeness.
- Assisted with customer enquiries relating to loan applications, repayment procedures and account documentation.
- Researched financial information and prepared clear responses to customer questions.
- Identified inconsistencies in submitted information and escalated issues requiring further review.
- Maintained confidential customer records and prepared structured reports.
- Communicated financial procedures and documentation requirements in clear, accessible language.
Education
- Graduation Year: 2020
University of Lagos (UNILAG), Nigeria
Bachelor of Science (B.Sc.) in Business Administration
Certifications & Professional Development
- Microsoft Office Specialist – Excel Associate2023
- PRINCE2 Foundation Certification2022
- Financial Research and Documentation
- AI-Assisted Research and Information Evaluation
Recommendations
She anticipates what the team needs and handles complex events with care, accuracy, and warmth.