Customer Support & Chat Specialist
JANINE A. BLANCO
Contacts
About
Experienced support and chat professional with over 6 years of combined experience in customer service, technical support, online chatting, quality assurance, and content scheduling. Brings over 3 years of experience as a chatter and over 1 year of experience in QA and MM/MMPPV scheduling. Skilled in customer engagement, written communication, quality control, and managing multiple tasks efficiently.
Experienced support and chat professional with over 6 years of combined experience in customer service, technical support, online chatting, quality assurance, and content scheduling.
Skills
- Customer Service
- Chat Support
- Technical Support
- Customer Engagement
- Quality Assurance
- MM/MMPPV Scheduling
- Written Communication
- Time Management
- Attention to Detail
Experience
- July 2025 – October 2026Details
NAKD LLC
QA Specialist & MM/MMPPV Scheduler · Remote
- Managed quality assurance and scheduling tasks while ensuring accuracy, organization, and smooth daily operations.
- June 2022 – June 2025Details
LMC | UWU | Direct Creator/Model | Havoc LLC
Chatter · Creator Page Operations · Remote
- Over 3 years of experience managing subscriber conversations, building customer relationships, and providing engaging and personalized chat experiences.
- August 2020 – March 2023Details
Panasiatic Solutions | iQor | Concentrix
Customer Service & Technical Support · Bacolod City
- Provided customer service, chat support, and technical assistance while helping customers resolve inquiries and concerns efficiently.