Marklet
NORDEN living room interior

Resident Feedback Questionnaire

NORDEN Resident Experience

Thank you for choosing Norden. We hope you enjoyed a comfortable and pleasant stay. Your feedback helps us improve our services and facilities. Kindly take a few minutes to rate your experience.

Resident Experience Questionnaire

Please rate your stay across our facilities and services.

Welcome and reception experience
Was check-in smooth and efficient?
Was information about your apartment and facilities clearly communicated?
Was your apartment ready and properly prepared upon arrival?
Bedroom cleanliness
Was the bed comfortable, with clean and fresh beddings?
Were AC, lighting, and appliances functioning properly in the bedroom?
Was the room quiet and comfortable?
Bathroom cleanliness
Were toilet, shower, and drainage functioning properly?
Was water supply and temperature satisfactory?
Were clean towels and toiletries adequately provided?
Kitchen cleanliness
Were kitchen appliances in good working condition?
Were cooking utensils and equipment adequately provided?
Living area comfort
Were furniture and fittings in good condition?
Was the Wi-Fi connection reliable?
Were common areas clean, peaceful, and secure?
Overall housekeeping service
Were housekeeping requests attended to promptly?
Were maintenance issues resolved within a reasonable time?
Staff professionalism
Were staff members friendly and approachable?
Were your requests handled promptly by staff?
Was the check-out process smooth and convenient?
Overall stay at Norden
Would you stay at Norden again?
Would you recommend Norden to others?
Would you like our team to contact you regarding any feedback or concerns?

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