online shopping and product-sourcing platform
FAOO online shop
About us
FAOO Online is a simple, secure Kenyan product-sourcing platform. Sign in to your account, select the products you need, and let us handle the sourcing and delivery.
- Online Shopping
- Product Sourcing
- Secure
You Request. We Source. We Deliver.
Shopping Made Easy
From electronics and fashion to household essentials, furniture, groceries and business supplies, simply tell us what you need. We will help you find suitable options, provide a quotation and coordinate the purchase and delivery once you approve. No need to visit multiple shops. No need to spend hours searching. Your shopping request starts here. FAOO ONLINE — A Product of the Obare's.
- Shopping
- Sourcing
- Delivery
From electronics and fashion to household essentials, furniture, groceries and business supplies, simply tell us what you need.
Business Identity
Founded by Obare, FAOO stands for Fred, Abel, and Obare, as well as First And Only.
- find
- purchase
- receive
We help customers find, purchase and receive products without having to visit multiple physical shops.
Our Vision & Mission
Our vision is to become one of Kenya's most trusted and convenient online shopping and product-sourcing platforms, serving customers across East Africa.
Core Values
- 1TrustBuilding relationships through honest communication and transparent transactions.
- 2ConvenienceMaking product sourcing simple and accessible.
- 3ReliabilityWorking with suppliers and delivery partners who meet our standards.
- 4TransparencyCommunicating prices, delivery charges and applicable conditions before purchases.
- 5InnovationUsing technology to improve how people shop and source products.
- 6Customer SatisfactionPutting customers' needs at the centre of our operations.
Products and Categories
- 1Electronics and TechnologySmartphones, laptops, tablets, televisions, headphones, speakers, smartwatches, and accessories.
- 2Fashion and ClothingMen's, women's, and children's clothing, shoes, sneakers, handbags, watches, and accessories.
- 3Beauty and Personal CareSkincare, haircare, perfumes, fragrances, grooming equipment, and salon supplies.
- 4Home and LivingFurniture, beds, mattresses, sofas, kitchen equipment, home appliances, home decorations, lighting, storage equipment, and cleaning equipment.
Household Essentials
- 1Kitchen and DiningKitchen utensils and cooking accessories.
- 2Cleaning and MaintenanceCleaning supplies and household tools.
- 3Bathroom and BeddingBathroom accessories, bedding, and curtains.
Food and Groceries
- 1Fresh ProducePotatoes, fruits, and fresh vegetables.
- 2Packaged FoodsHousehold groceries and packaged food items.
- 3Bulk SuppliesBulk food supplies and provisions.
Business and Office Supplies
- 1Office and TechOffice furniture, stationery, printers, and computers.
- 2Business EquipmentPackaging materials, shop supplies, and restaurant supplies.
- 3Bulk ProcurementBulk procurement products for businesses and institutions.
Automotive Accessories
- 1Car AccessoriesCar accessories, interior accessories, and motor vehicle cleaning products.
- 2Maintenance and BikesSelected vehicle maintenance products and motorbike accessories.
Other Special Requests
Customers can request products not listed in the standard categories. FAO Online assesses each request to confirm lawful and safe sourcing.
- sourcing
- custom
- requests
Product availability, supplier verification, prices, warranties and delivery timelines are confirmed before order acceptance.
How FAO Online Works
- 1Request a ProductSubmit a product request with name, category, preferred brand, description, specifications, budget, delivery location, and contact info.
- 2We Source the ProductFAOO Online searches suitable suppliers comparing price, specifications, availability, quality, and warranty arrangements.
- 3Customer Receives a QuotationReceive a quotation showing product price, sourcing fee, delivery charge, total payable, and delivery estimate.
- 4Customer Approves and PaysReview quotation and approve. Payment or deposit is collected before purchase as per agreed payment terms.
- 5We Purchase and InspectOnce payment is confirmed, we purchase the item from the selected supplier and check specifications.
- 6DeliveryThe product is handed over to a delivery partner or arranged for collection with delivery confirmation.
Our Services
- 1Personal ShoppingCustomers request products without searching shops themselves. FAOO handles sourcing and quotation coordination.
- 2Product SourcingWe help find specific products, brands, and models not readily available in conventional stores.
- 3Business ProcurementServing retail shops, restaurants, hotels, offices, salons, barbershops, and event organisers needing bulk supplies.
- 4Delivery CoordinationFAOO Online coordinates delivery through suitable third-party delivery partners.
Request Any Product
Submit a product request and we will review it and contact you with an update.
Target Customers
Designed for individuals wanting convenient shopping, busy professionals, students, families, entrepreneurs sourcing stock, retailers, and hospitality businesses.
- Retailers
- Professionals
- Families
Built to make shopping easier, more convenient and accessible across Kenya and East Africa.
Terms and Conditions
Ordering procedures, quotations and price validity, payment requirements, product availability, delivery terms, cancellations, refunds, returns, warranties, customer responsibilities, and dispute resolution apply to all transactions.
Privacy Policy
Customer information, contact details, delivery addresses, product requests, and payment references are collected, used, protected, and retained securely in accordance with data protection standards.
- Customer information
- contact details
- delivery addresses
- product requests
- payment references
Delivery and Logistics
FAO Online initially coordinates deliveries using independent riders and established courier companies rather than purchasing its own motorcycles or vehicles.
Initial Target Areas
Initial target areas include Nairobi CBD, Syokimau, Katani, Athi River, Kitengela, and other nearby locations, subject to delivery availability. Delivery charges depend on the destination, item size, weight, and delivery partner's quotation. Nationwide delivery can be introduced as reliable courier arrangements are established.
- Nairobi
- Syokimau
- Kitengela
Delivery charges depend on the destination, item size, weight and delivery partner's quotation.
Business Operating Strategy
FAOO Online begins with a low-inventory business model, meaning no large quantities of stock need to be purchased before customer orders. Customer procurement funds are tracked separately, and terms clearly establish direct sale or purchasing-agent arrangements.
- Low-Inventory
- Procurement
- Transparency
Stop Searching Everywhere. Just Request It From FAOO Online.
Marketing Strategy
Primary marketing channels include WhatsApp Business, Instagram, TikTok, Facebook, and Google Search visibility to build brand awareness and drive product requests.
- TikTok
Your Product. Your Choice. Our Sourcing. Your Convenience.
Website Technical Requirements
The website is designed to be mobile responsive, fast loading, secure, easy to navigate, search-engine friendly, and connected to customer requests, M-Pesa integration, WhatsApp Business, and order tracking.
- Mobile Responsive
- Secure
- M-Pesa
Built with a reliable minimum viable product to launch and improve gradually.
Business Growth Plan
First And Only. You Request. We Source. We Deliver. Whatever you are looking for, FAOO Online is here to make the sourcing and shopping experience easier.
- First And Only
- You Request
- We Deliver
Whatever you are looking for, FAOO Online is here to make the sourcing and shopping experience easier.
Welcome to FAO Online
First And Only. You Request. We Source. We Deliver. Whatever you are looking for, FAO Online is here to make the sourcing and shopping experience easier.
- First And Only
- You Request
- We Deliver
Whatever you are looking for, FAO Online is here to make the sourcing and shopping experience easier.