Quality Control & Retail Professional
Chidimma Innocent
About
Detail-oriented professional with experience in product inspection, retail operations, inventory support, record keeping and sales activities. Experienced in identifying visible product defects, supporting stock checks, using Zoho and assisting with operational reports. Also brings practical training in garment production and an understanding of production processes and product finishing. Seeking a Quality Control position while remaining open to other suitable opportunities.
Skills
- Core Skills: Product Inspection and Quality Checks, Defect Identification, Inventory and Stock Checks, Record Keeping and Documentation, Zoho, Sales and Transaction Support, Attention to Detail, Following Procedures, Problem-Solving, Teamwork and Organisation
- Technical Skills: Microsoft Office, Excel (Basic), Google Workspace, Zoho, Digital Record Keeping, POS, CRM, Canva, CapCut, AI Tools
Languages
- Location: Lagos, Nigeria
Experience
- 2025–2026Details
Ruff ’n’ Tumble
Customer Support & Sales Representative · Lagos
- Assisted 30+ customers daily with product selection and purchases.
- Regularly inspected products for visible defects and quality issues.
- Supported stock checks and maintained sales and inventory records.
- Used Zoho for business-related activities.
- Assisted with preparing sales and inventory reports.
- Supported daily sales and retail operations.
- 2024–2025Details
Bellazine
Customer Support Representative
- Managed customer enquiries and order-related requests.
- Maintained customer records and communicated order updates.
- Assisted with resolving customer concerns.
- 2023–2024Details
Metro and Castle
Cashier · Lagos
- Handled payment-related activities and customer transactions.
- Maintained organised transaction records.
- Supported daily business operations.
- 2022–2023Details
Eke Cosmetics
Customer Service Representative · Lagos
- Assisted with product enquiries, orders and purchases.
- Supported sales activities and inventory tracking.
- 2021–2023Details
Fashion Design and Garment Production Training
Trainee · Lagos
- Completed two years of practical fashion design and garment production training.
- Gained knowledge of production stages, materials and garment finishing.
- Developed precision and attention to detail through practical work.
Education
- 2025–Present
National Open University of Nigeria (NOUN)
B.Sc. Information Technology
- 2023
Certificate in Fashion Design
Professional Training
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