Marklet

PERSONAL BRAND

Janelle Cheska Punzalan

About Me

I’m someone who values reliability, organization, and continuous learning. My experience in customer service has helped me develop communication, problem-solving, and multitasking skills. I’m now building my career as a Virtual Assistant and looking forward to supporting clients with their daily tasks while continuing to grow professionally.

Hi, I’m Janelle — an Aspiring Virtual Assistant.

I’m a detail-oriented and dependable aspiring Virtual Assistant who enjoys helping businesses stay organized, connected, and on track. I’m continuously developing my skills in administrative support, customer service, research, data entry, and digital tools.

Skills

  • Administrative Support
  • Data Entry
  • Online Research
  • Lead Generation
  • Customer Support
  • Email Management
  • Calendar Management
  • Social Media Assistance
  • Google Workspace

Tools

  • Google Docs
  • Google Sheets
  • Gmail
  • Microsoft Outlook
  • Sprinklr
  • Zoom
  • Canva
  • CapCut
  • ChatGPT
  • Claude

Services

  1. 1Administrative SupportHelping manage day-to-day administrative tasks to keep operations running smoothly.
  2. 2Data Entry & ResearchAccurate record keeping, data organization, and thorough online research.
  3. 3Customer SupportProviding polite, helpful, and prompt assistance to customers.
  4. 4Lead GenerationFinding and compiling prospect information to support business growth.
  5. 5Social Media AssistanceAssisting with content scheduling and social media support.

Portfolio

  • Beauty Influencer Lead Generation

    Lead Generation & Research

    Details
    • Researched and organized potential beauty influencer leads based on specific criteria.
    • Tools: Google Sheets, Instagram, TikTok, YouTube

  • Customer Information Data Entry

    Data Entry & Administration

    Details
    • Organized customer information into a clean, accurate, and easy-to-manage spreadsheet.
    • Tools: Google Sheets, Excel, Google Drive, Outlook

  • E-commerce Customer Support Sample

    Customer Support

    Details
    • Created clear and professional responses for common customer inquiries and concerns.
    • Tools: Outlook, Gmail, Google Docs, ChatGPT

Why Work With Me

  • Reliable
  • Detail-oriented
  • Organized
  • Communicative
  • Adaptable
  • Eager to learn
Email[email protected]Copy address
WhatsApp095010507257