Exploring Coping Strategies Among Warrenton Residents Experiencing Water-Service Challenges: A Qualitative Study

My name is Lebogang Isaac Tswaile, and I am a student at Boston City Campus. I am currently conducting an academic research study titled "Exploring Coping Strategies Among Warrenton Residents Experiencing Water-Service Challenges: A Qualitative Study." I would like to kindly invite you to participate in an individual interview for my research. The purpose is to understand how residents of Warrenton experience water-service challenges, how they cope with water shortages, and how family members, neighbours and the wider community support one another. The interview will take approximately 30–45 minutes. Participation is entirely voluntary, and your information and identity will be kept confidential. You will not be required to provide your name in the research interview transcript. I am looking for adults aged 18 years and older who live in Warrenton and have personally experienced water-service challenges. Your participation would be greatly appreciated and would contribute meaningfully to this study.

Participant P – Interview Questionnaire

1. 1Participant background• How old are you? • How long have you lived in Warrenton? • How many people live in your household? • Which general area or settlement of Warrenton do you live in?
2. 2Objective 1: Coping strategies5. Can you describe your experience of water-service challenges in your household? 6. What do you normally do when there is no water available in your household? 7. How do water-service challenges affect your household's daily activities? 8. What difficulties do you experience when trying to obtain alternative water supplies?
3. 3Objective 2: Family, neighbours and community support9. How do your family members assist one another when there is no water available? 10. What kind of assistance, if any, do you receive from neighbours or other community members during water interruptions? 11. How do residents in your community communicate or work together when water-service problems occur?
4. 4Objective 3: Community resilience12. In your opinion, how has the community adapted to ongoing water-service challenges? 13. What do you think helps residents to continue managing their daily lives despite unreliable water services? 14. What improvements would you recommend to help residents and the municipality address water-service challenges in Warrenton? 15. Is there anything else about your experience of water-service challenges in Warrenton that you would like to share?