CV
product designer
Maya Chen
I design complex products that feel clear on the first try. Over seven years, I have helped fintech and B2B teams turn research into shipped tools people rely on every day.
Based in
Toronto, Canada
Experience
7 years
Focus
Product strategy and systems
Availability
Senior roles · remote or hybrid
Selected experience
- 12023–Now · Northstar FinanceLed a new invoicing product from discovery to launch and built a design system used by four teams.
- 22020–2023 · Common ThreadRedesigned onboarding for small-business customers and improved activation through research-led iterations.
- 32019–2020 · IndependentPartnered with early-stage teams on prototypes, product direction, and usability testing.
How I work
Start with the real decision, make the system visible, prototype early, and measure what changed after launch.