University of Benin
B.Sc.
remote professional portfolio
Sonia Efosa
Helping Businesses Build Better Customer Experiences and Stay Organized.
A versatile remote professional with experience in customer support, product promotion, copywriting, and administrative tasks.
- Customer Support
- Virtual Assistance
- Copywriting
- Sales
- AI Data Annotation
About Me
A professional introduction highlighting adaptability, communication, problem-solving, customer relationship management, and willingness to learn. Location: Lagos, Nigeria | Open to Remote Opportunities Worldwide.
Education
- September 2021 — March 2025
Customer Support
Customer communication, complaint resolution, customer engagement, client retention, relationship management.
Virtual Assistance
Email management, administrative support, data entry, Microsoft Excel, Google Sheets, Microsoft Outlook.
Copywriting
Social media captions, email newsletters, product descriptions, promotional copy, SEO content writing.
Sales
Product promotion, lead engagement, appointment setting, cold calling, sales communication.
AI Tasks
Data annotation, content evaluation, data quality review, research, attention to detail.
Sample
Fintech SEO Articles
SEO
Fintech SEO Articles sample project.
Other work
Sample
Email Newsletter Samples
Email Newsletter Samples project.
Sample
Email Newsletter Samples
Copywriting
Email Newsletter Samples project.
Sample
Social Media Campaigns
Social Media Campaigns sample project.
Sample
Social Media Campaigns
Marketing
Social Media Campaigns sample project.
Sample
Product Descriptions
Product Descriptions sample project.
Sample
Product Descriptions
Copywriting
Product Descriptions sample project.
Sample
Customer Support Case Studies
Customer Support Case Studies sample project.
Sample
Customer Support Case Studies
Support
Customer Support Case Studies sample project.
Sample
Administrative Spreadsheet Samples
Administrative Spreadsheet Samples project.
Sample
Administrative Spreadsheet Samples
Admin
Administrative Spreadsheet Samples project.
Sample
AI Data Annotation Samples
AI Data Annotation Samples project.
Sample
AI Data Annotation Samples
AI
AI Data Annotation Samples project.
Experience
- 6 months
Fintech Company
Customer Support
- 2 years
Beauty & Healthcare Industries
Product Promotion
- Approximately 2 years
Copywriting
Informal Experience
Services
Customer Support
InquireVirtual Assistance
InquireCopywriting
InquireEmail Management
InquireSales Support
InquireLead Generation
InquireData Entry
InquireAI Data Annotation
InquireLet's Create Something Great Together.
Email[email protected]Copy address